RETURN AND REFUND POLICY
Thank you for choosing our tourism experiences and accommodation for your next trip. Our goal is to provide you with a memorable and satisfying experience. However, we understand that unforeseen circumstances may arise that require the need for a return or refund. Here is our detailed refund and return policy:
1. Cancelation and Refund:
a. Cancelations made at least 5 days prior to the start date of the tourism experience or check-in at the accommodation will be eligible for a full refund.
b. Cancelations made less than 5 days prior to the start date of the tourism experience or check-in at the accommodation will be subject to a cancelation fee of 60% of the total booking amount.
c. In case of last-minute cancelations or no-shows, no refund will be offered.
2. Changes and Modifications:
a. Date changes or adjustments to the booking can be made based on availability, subject to an administrative fee, if applicable. Please contact us as soon as possible to discuss any necessary changes.
b. If, for any reason, we are unable to accommodate your change request, the standard cancellation policy will apply.
3. Exceptions:
a. Exceptional circumstances, such as medical emergencies, natural disasters, or unforeseen events, will be considered on a case-by-case basis. Please contact us as soon as possible if you are facing an exceptional situation that affects your ability to fulfill your reservation.
4. Refund Process:
a. Refunds will be processed within 5 business days after approval of the cancellation request.
b. The refund will be issued to the original form of payment used during the booking, unless otherwise specified.
5. Contact and Support:
a. To request a cancellation, change, or for any inquiries related to your reservation, please contact us through the communication channels available on our website.
Please be aware that this policy is subject to change without prior notice. We recommend reviewing our terms and conditions periodically to ensure you are aware of any updates.
We hope this policy provides clarity and peace of mind during the booking process with us. We look forward to welcoming you to an exciting and memorable tourism experience.
Best regards,
FEELING NOMAD
admin@feelingnomad.eu
https://staging.feelingnomad.eu